The Massillon Public Library is seeking a Substitute Reference Assistant.
Substitutes work on an “as needed” basis.
POSITION: SUBSTITUTE REFERENCE ASSISTANT
HOURS PER WEEK: As Needed
HOURLY RATE: $10.38
TO APPLY: Please complete an application, found at http://www.massillonlibrary.org/node/184
Fax to: Human Resources, 330—830-2182 or
Mail/deliver to: Massillon Public Library, 208 Lincoln Way, East, Massillon, 44646
NO LATER THAN TUESDAY, MAY 14, 2013
REPORTS TO: Reference Services Manager
At least one of the following: Bachelor’s degree, with one (1) year of library or other directly related experience required. Two (2) years of directly related experience, preferred (OR) Completion of some higher education, along with comparable library experience. ALSO REQUIRED: Must enjoy working with the public. Reliable transportation. Proof of auto liability insurance.
REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:
Knowledge of significant authors and books, research databases and online catalogs.
Excellent reading skills and command of the English language in oral and written communications
Strong computer and word processing skills. Skilled in Internet usage, including social media.
Strong interpersonal and customer service skills necessary for working with the public
Ability to consistently present Massillon Public Library and its services in a positive manner.
Follow library’s written general and department-specific standards, and personnel policies.
Meet regular work attendance requirements.
Attend meetings and workshops appropriate to position.
Understand patrons’ research needs, and know basic and specialized Reference materials (in print and electronic format) to answer information requests.
Comprehend statistical reports.
Work effectively as a team member and under pressure.
Perform clerical tasks relevant to position.
Follow directions; work independently and make sound decisions.
Handle physical aspects of position which include, but are not limited to: standing, moving, sitting, manual dexterity required to operate office equipment (i.e., computer, copier), climbing/descending steps, and lifting up to 35 lbs. Ability to push/pull loaded carts.
Provide public service at the Reference and Local History and Genealogy desks.
Responds to patrons and coworkers in a respectful and professional manner.
Conduct adult library programs, as needed.
Create book displays
Staff state-wide KnowItNow online Reference service
Assists patrons with equipment (printers, microfilm readers, and copier).
Assists patrons with using computerized databases and Internet sources.
Attends meetings and training assignments appropriate to position.
Communicates clearly, listens attentively and follows up promptly with patron as necessary.
Consistently presents the library and its services in a professional manner.
Keeps current on the Reference collection (print, non-print, & equipment), and the circulating collection. Maintains confidentiality of patron, personnel and business records.
EQUAL OPPORTUNITY EMPLOYER