Technology Specialist


The Massillon Public Library is looking to hire for the position of Technology Specialist.




Position Title: Technology Specialist

Reports To: Circulation and Technology Manager

Position Type: Non-exempt, Hourly

Full Time/Part Time: Full Time (34 hours per week)

Rate of Pay: $11.00 - $13.50/hour

Retirement: Ohio Public Employees Retirement System (OPERS)

(Library contributes 14%; Employee contributes 10%)



  • At least one of the following educational qualifications:

    • Associate degree in a computer-related field, with two (2) years of directly related experience required. Three (3) years of directly related experience, preferred.

    • One (1) year of post-high school training in a computer-related field, with three (3) years of directly related experience required. Four (4) years of directly related experience, preferred.

  • Experience installing, implementing and troubleshooting in a Windows Server and Windows 7 network.

  • Experience in training others in basic hardware and software skills.

  • Valid driver’s license and good driving record.

  • Reliable transportation for getting to work, and to use when Library van is not available.

  • Proof of auto liability insurance.

  • Working cellular phone.

  • Experience with public library operations, desirable.

  • Criminal background checks are conducted post-job offer. Results of background checks may affect employment decision.

  • Credit checks may be required post-job offer. Results of credit checks may affect employment decision.



  • Working knowledge of Windows, Windows Server and Internet.

  • Solid understanding of networking which is defined as local/wide area system, addressing, routing, and switching.

  • Working knowledge of various software packages, i.e., MS Office, sufficient for teaching and assisting staff and public.

  • Working knowledge of hardware including routers, switches, firewalls and computers.

  • Working knowledge of research databases and online catalogs, a plus.

  • Excellent English language oral and written communication skills sufficient for work with all levels of staff, Library Board, public, shared online circulation system technology staff, and computer hardware/software vendors.

  • Strong interpersonal and oral presentation skills.

  • Strong organizational skills.

  • Excellent listening skills.

  • Excellent reading and comprehension of English language.

  • Consistently present Massillon Public Library and its services in a positive manner.

  • Follow Library’s written general and department-specific standards, and personnel policies.

  • Work effectively as a team member.

  • Work independently and make sound decisions.

  • Work effectively under the pressure of deadlines and heavy workloads.

  • Handle physical aspects of position which include, but are not limited to: sitting, standing, bending, stooping, moving, reaching, and manual dexterity required for computer work, and lifting up to 50 lbs.

  • There is also exposure to electrical hazards.



  • Maintains Library’s networks.

  • Provides input to supervisor on evaluation of hardware and software for Library system; assist in purchasing as assigned.

  • Installs all hardware/software and peripherals (printers, scanners, etc.) at Main and branches.

  • Diagnoses technical problems and implements technology solutions.

  • Performs routine computer system functions, diagnostics, and maintenance.

  • Maintains appropriate records, including inventory and maintenance logs.

  • Safeguards the confidentiality of all Library electronic and paper records.

  • Shares task of teaching computer classes for staff.

  • Serves as backup liaison to Tech support or service companies.

  •  Keeps current on developing trends in computer technology (general & library-related).



  • Attends meetings and workshops appropriate to position.

  • Performs other duties as assigned by supervisor.

NOTE: This position description states the nature and level of assignments normally given in this position; its list of tasks is not exhaustive.



Hours/Week: Thirty-four (34) hours per week

Work Schedule: To be determined by the Manager.


Hours usually worked in Monday through Saturday parameter.


Employee must be able and willing to work a flexible schedule of hours, including evenings and weekends, to meet the needs of the Library. Employee may be called in an emergency to handle major system failures, occasionally. Extra time worked is compensated.



Sherie Brown, Director

Massillon Public Library

208 Lincoln Way East

Massillon, OH 44646

  • The documents may also be scanned and submitted as email attachments to:

  • Deadline for application: August 2, 2014