Substitute Reference Assistant

POSITION ADVERTISEMENT             

Submit Library Application form to:

Human Resources Department

Massillon Public Library

208 Lincoln Way East

Massillon OH  44646. 

The Library’s Application form is available online, at the Main and

branch locations, and on the library’s bookmobile.

Week days/evenings and Weekends. 

TRAINING PERIOD:  Up to Forty (40) hours (combination training/worked).  Improvement must be shown during this combined training/work period for continued employment through full forty (40) hours of training period.  

At least one of the following: 

Bachelor’s degree, with one (1) year of library or other directly related experience required.  Two (2) years of directly related experience, preferred.

(OR)  Completion of some higher education, along with comparable library experience. 

ALSO REQUIRED:  Available on short notice.  Reliable transportation for getting to work, and attending meetings/training seminars away from work site.  Proof of auto liability insurance.  Working telephone.  Must enjoy working with the public.

Criminal background check is required to be completed post-offer.  Results of background check may affect employment status.

Knowledge of…

Significant authors and books.

Working knowledge of research databases and online catalogs.

PC hardware and operation.

Skills…

English language oral and written communication skills sufficient for work with supervisor, other staff, and patrons.

Excellent reading and comprehension of English language.

Strong computer and word processing skills.  Skilled in Internet usage, including social media.

Good visual.

General math.

Ability to…

Consistently present Massillon Public Library and its services in a positive manner.

Follow library’s written general and department-specific standards, and personnel policies.

Attend meetings and workshops appropriate to position.

Understand patrons’ research needs, and know basic and specialized reference materials (in print and electronic format) to answer these information requests.

Comprehend statistical reports.

Work effectively as a team member.

Work effectively under pressure.

Perform clerical tasks relevant to position.

Follow directions.

Work independently and make sound decisions.

Handle physical aspects of position which include, but are not limited to: standing, moving, sitting, manual dexterity required to operate office equipment (i.e. computer, copier), climbing and descending steps, and lifting up to 35 lbs.  Ability to push/pull loaded carts.

Provides public service at the reference and reader’s advisory desks.

Keeps current on the reference collection (print, non-print, and equipment), and the circulating collection.

Assists patrons with using computerized databases and Internet sources.

Assists patrons with equipment (printers, microfilm readers, and copier).

Instructs patrons in library use.

Performs occasional clerical tasks, as time permits.

Attends department meetings and workshops, as required.

Assists at circulation desk in emergencies.

Performs other duties as assigned by supervisor.